Conversation Secrets that Profit Your Business and Career!
Have you ever felt blindsided by a would-be client who hired a competitor?
Do you wish you were getting more referrals?
You're personable, always only a phone call away and know what you're talking about! Why aren't you getting more business?
Maybe some of your competitors have refined the art of making clients and prospects feel important. After all, don't we all want to do business with people who make us feel acknowledged and valued?
In this workshop, professionals learn verbal and nonverbal communication techniques that enable them to make each client, (prospect) feel like their only client. Topics include the following:
How to make small talk easy for you and your client
Conversation conundrums such as dealing with an irate client
Body language: how to use this largely underused power tool to give your messages more clarity and impact!
Networking basics: how to project a sociable, confident, competent image and expand your referral network
Workshop can include industry-specific tips
To learn more call Janet Parnes at 508-376-1110 or email her: janet@EtiquetteForToday.net
Dining for Professionals: How to Keep Your Prospects from Going up in Flames!
Have you ever been afraid of embarrassing yourself at a meal with a client, because you weren't quite sure about your table manners?
Do you have an agenda in mind and want to be sure food-related issues don;t get in the way?
Project a professional, socially aware confident image when dining with clients, vendors or colleagues by knowing the fine points of business-dining conduct Incorporate these into your dining habits and you will dine with ease and stay on track. You will find yourself preempting catastrophes, navigating dining dilemmas discretely and focusing on the people and conversation at hand.
Topics include the following
- Smart preparation
- Host and guest responsibilities
- When to be seated and start eating
- The table setting
- Handling silverware
- Toasting savvy
- Alcohol considerations
- Napkin handling
- How to eat soup and butter/eat a roll
- How to pass foods
- Dining pitfalls- olive pits, bones, unwise food selections, etc.
- And more…
Networking Strategies: Make Yourself Memorable & Referable
Do you walk into a networking meeting and panic when you don't see a familiar face?
Do you cringe at the thought of making small talk?
Do you understand the value of networking but wish there were an easier way?
Learn simple, implementable interpersonal skills that will help take the ache out of networking and free you up to build connections and advance your career.
Topics include the following:
- How to wear your name badge
- Entering the room with confidence
- Incorporating yourself into a group
- Presenting and accepting a business card
- Body language: the powerful silent messenger
- Handling food
- Tips on making small talk
- Effective listening
- How to keep a conversation going
- How to end a conversation
- How to make everyone in the group feel included
- Remembering names
- Handling food with ease
- Common dilemmas: breaking into a group; awkward silence, ending a rambling/uncomfortable conversation etc