Serving Massachusetts, Rhode Island, Conn. Maine, Vermont and New Hampshire

Real-Estate Professionals

Communications Secrets: Client-Focused Techniques that Boost Listings & Income!

  Have you ever felt blindsided by a would-be client who defected to a competitor? 

   Do you wish you were getting more referrals from former clients?

  You're personable, always only a phone call away and know your properties cold! Why aren't you getting more listings?

  Maybe someone else made your client/prospect feel more important than you did. After all, don't we all want to do business with  people who make us feel valued!

 In this workshop, real-estate professionals learn verbal and nonverbal communication techniques that help you make each client feel like your only client. The same is true for prospects. Topics include the following:

     How to make small talk work for you, not against you

     Conversation conundrums, such as dealing with an irate client 

     Body language: a largely underused power tool 

     Electronic-device benefits and turn-offs

     Open-house conduct that impresses clients and visitors (future clients) 

     Listing presentations –how to make the prospect feel front-and-center

     How to forge colleague connections that benefit everyone. Common complaints.

     Basic networking practices that expand your referral network by making you memorable

To learn more about this 2- hr workshop contact Janet Parnes at 508-376-1110 or email her:

Visit to see Janet's dining and networking/conversation workshops for professionals