Serving Massachusetts, Rhode Island, Conn. Maine, Vermont and New Hampshire


Teen Etiquette: The Basics and Beyond

With an eye on independence, teens need to learn the skills necessary to succeed in a life of new – and often bewildering – changes. Through lively discussion, role play, and props, teens acquire the confidence to handle social and employment situations with grace.

“Thank you for the wonderful presentation last night! It’s evident that you really know your material, and that you enjoy presenting as well. The seminar armed the students with tips and techniques to make their first impression a memorable one.”
Lauren Kracoff, Director, Mazie Mentoring Program, John Andrew Mazie Memorial Foundation

“Sooner or later most, if not all of our students, will conduct business over a meal. Ms. Parnes walked the students through a typical business meal offering essential information in an easy engaging style. And, as Minuteman programs focus not only on acquiring knowledge but also applying it, her hands-on approach was consistent with the way our students learn. Student feedback showed that they picked skills they will use and had fun in the process!”
Angela Carney, Career and Guidance Counselor, Minuteman High School, Lexington, MA

Social Savvy

  • Telephone skills
  • Etiquette of public places (movies, escalators, elevators, etc.)
  • Introductions
  • Public speaking
  • Thank-you notes

Social and Business Dining

  • The table setting and using utensils
  • What to do during a toast
  • When to start eating
  • Handling a napkin
  • Dining: Continental vs. American styles
  • How to pass food
  • How to butter a roll and eat soup
  • Polite conversation
  • Receiving lines
  • Managing difficult-to-eat foods
  • Dining at a restaurant

Interviewing Secrets: How to Stand out from the Competition!

Students learn skills that will show a prospective employer they are serious, engaged and socially adept.

  • Why do I need to know all this?
  • Identifying suitable jobs
  • Preparing for an interview: questions to anticipate; responses to prepare; questions to ask
  • Waiting-room smarts
  • Information to include in a resume
  • References:how to make the most of them
  • The professional introduction
  • Interviewing dress that impresses
  • Body language-strong silent messages
  • Common pitfalls
  • Follow up to remain memorable
  • Tips for on-the-job success

Making Conversation That Puts Everyone at Ease

  • The big deal about small talk: what it is and its role in building relationships
  • When it is appropriate to text/email and when to have a face-to-face conversation
  • The importance of eye contact
  • Simple tips on initiating a conversation
  • The importance of focusing on the speaker; how listening keeps a conversation flowing
  • How to handle an awkward pause
  • Practicing diplomacy when opinions differ
  • How to speak to a group and make everyone feel important
  • How to break into a group (and when not to do so)
  • Matching topics to the setting
  • Conversation conundrums such as the awkward pause, rambling speaker, need to leave
  • Body-language basics: monitoring your own and reading others
  • Making conversation during an interview
  • Making social conversation
  • How to wind up a conversation graciously