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JANET L. PARNES
ETIQUETTE FOR TODAY
BUILDING RAPPORT TO BOOST BUSINESSES & CAREERS
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The following article, printed in suburban Boston’s MetroWest Daily News, shows how a friend of mine and her family turned their airline disaster into a stranger’s bounty. It is a story I have told countless times:

Ubiquitous clips of stranded airline passengers remind me of Lisa, a stranger’s flight emergency, and a friendship forged. Lisa, her husband, and their two elementary-school age children were on a flight destined for Mexico and stuck on the tarmac…

Read the article