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JANET L. PARNES
ETIQUETTE FOR TODAY
BUILDING RAPPORT TO BOOST BUSINESSES & CAREERS
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Taking a Stand for Respect

The Memorial Day Parade in my town was not flashy, the crowd was not crushing, and the speeches not self-aggrandizing. The parade was like a pot of mixed-berry jam: Civil-War soldiers in blue; women in hooped skirts; an American-Legion float skirted in red, white, and...

Flight Lost, Friendship Found

Ubiquitous clips of stranded airline travelers remind me of Lisa, a stranger’s flight emergency, and a friendship forged. My friend Lisa, her husband and their two elementary school-age children were on a flight destined for Mexico and stuck on the tarmac. To...