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JANET L. PARNES
ETIQUETTE FOR TODAY
BUILDING RAPPORT TO BOOST BUSINESSES & CAREERS
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Perils of Desktop Dining

An article in NY Times Magazine stated that 62% of people typically eat lunch at their desks.  Social scientists have coined this “desktop dining”. We normally eat alone at our desk, instead of with co-workers, to be more productive; but those sitting near us can...

Email Tips that Make Your Clients Feel Valued & Understood

We can use email not only to relay information quickly but also to establish and cement relationships with clients. Below are three ways to use email as a way to help make your client feel valued and understood: Consider the client’s preferences. Does the client like...

Practicing proper cell phone etiquette (NBC)

In a nod to National Cell Phone Courtesy Month (July), Heather Dineen from WCSH, (NBC affiliate in Portland, ME)  interviewed Janet for tips on using the phone in a way that makes those around us feel valued, understood, and heard.