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JANET L. PARNES
ETIQUETTE FOR TODAY
BUILDING RAPPORT TO BOOST BUSINESSES & CAREERS
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Between friends (Boston Globe)

I share the page with experts from a variety of industries, as Globe correspondent Kara Baskin writes about our differing views on “safe” behaviors,  I talk about practicing “diplomatic honesty” as in the following example: someone offers you...

Practicing proper cell phone etiquette (NBC)

In a nod to National Cell Phone Courtesy Month (July), Heather Dineen from WCSH, (NBC affiliate in Portland, ME)  interviewed Janet for tips on using the phone in a way that makes those around us feel valued, understood, and heard.