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Email Tips that Make Your Clients Feel Valued & Understood

We can use email not only to relay information quickly but also to establish and cement relationships with clients. Below are three ways to use email as a way to help make your client feel valued and understood: Consider the client’s preferences. Does the client like...

How to Make Small Talk When It’s not Your Thing!

Are you an engineer who is a whiz at solving complex design challenges? Or maybe you’re the company’s go-to-pro for IT issues? When it comes to making relationship-building conversation, however, you’re stuck! And you need to build have these conversations to push...

Solutions to Common Mother’s-Day Gift Quandaries

Are you procrastinating when it comes to buying your Mothers’ Day gift/s, because you’re not quite sure how this should play out in your situation? If so, below are answers that may help you move forward: How much do I spend? That depends entirely upon your budget....

Easy Ways to Make Someone Feel Like Chopped Liver

At times, we all act, or fail to act, without thinking of the consequences. Below are three everyday actions that warrant vigilance:Walking through a door without looking back. The person behind you may arrive just in time for the door to slam in their face, Even if...

Conversation Conundrum: How to Handle a Rambler

Our Victorian ancestors had practical,  timeless rules for making courteous conversation. Here’s one of them: Speak your opinion intelligibly and concisely. This brings up the following incident:I was at a meeting in which we preparing for an upcoming speaking...